Website Care Plans & Maintenance

Our website care plans include regular WordPress updates, security monitoring, backups, performance optimization, minor content changes, and technical support. The Professional plan includes SEO monitoring, while Enterprise includes advanced security and dedicated account management.

Update frequency depends on your plan: Essential plans receive monthly updates, Professional plans get weekly updates, and Enterprise plans have real-time monitoring with immediate updates when critical security patches are released. All updates are tested before deployment to prevent site issues.

All our plans include malware scanning and removal. For emergency situations, we offer rapid malware cleanup and site restoration from clean backups. Enterprise plan clients receive 24/7 emergency support with immediate response for critical security incidents throughout Upstate South Carolina.

Absolutely! We offer flexible hourly services starting at $75/hour for content updates, $85/hour for design modifications, and $95/hour for functionality changes. Custom WordPress development and major redesigns are quoted separately based on scope.

Yes! We serve all of Upstate South Carolina including Spartanburg, Anderson, Taylors, Greer, Travelers Rest, Mauldin, Fountain Inn, Simpsonville, Easley, Clemson, and surrounding areas. Our remote support capabilities allow us to maintain websites anywhere while providing local, personalized service.

Care plans provide ongoing, proactive maintenance with regular monitoring, updates, and included support hours at a predictable monthly cost. Hourly maintenance is perfect for one-time fixes or occasional updates. Most businesses save money with care plans if they need regular maintenance, plus you get priority support and emergency assistance.

Response times vary by plan: Essential plan clients receive email support within 24 hours, Professional plan clients get priority support within 4 hours, and Enterprise clients have dedicated support with 1-hour response times. Emergency support for critical site issues is available 24/7 for Professional and Enterprise plans.

Yes! Website migration is available as an hourly service or can be included in your care plan setup. We handle the technical aspects of moving your site, updating DNS, testing functionality, and ensuring zero downtime. We work with all major hosting providers serving Upstate SC businesses.